QUESTIONS TO ASK A TEAMBUILDING SERVICE PROVIDER

QUESTIONS TO ASK A TEAMBUILDING SERVICE PROVIDER ·

• Are you a member of SAACI?
  Yes we are. SAACI has developed a strict Code of Conduct. This ensures that membership is a valid symbol of excellence. When you are planning an event, or looking for service providers in the Conference Industry, always use a SAACI member.
  
  
• Are you an agent or do you own and run your own events?
  We own and run most of our events. We are only agents for Drumming, River Rafting and Ballooning. (Agents often make use of our services).
  
  
• Do you own your own venue?
  No, most of our activities are mobile and can be run at most venues throughout South Africa.
  
  
• Are you familiar with specific venue(s)?
  We are familiar with many venues in South Africa, have a look under our Venues section. If your preferred venue is not included in the list let us know. We can contact them and let you know which activities we can run at your preferred venue.
  
  
• Do you have Public Liability Insurance?
  Yes, we do to the value of R 5 000 000. (Five Million Rands).
  
  
• Are participants required to sign an indemnity form?
  Yes, it is important for participants to be aware if there are any risks involved.
  
  
• Are your staff first aid trained?
  Yes, all our permanent staff are level one first aid trained.
  
  
• Will there be a first aid kit available on the day?
  Yes.
  
  
• Do you have a qualified paramedic onsite or on standby (offsite)?
  We have a qualified paramedic onsite for certain events, Quad Motorcycles, Inflatable Sports & Events & Giant Foosball. A paramedic is also onsite for large events. We do always have paramedics on standby (offsite).
  
  
• Are you prepared to travel?
  Yes, throughout South Africa.
  
  
• Are there any additional costs when you travel?
  When we travel there are additional costs including mileage and accommodation if required. This is specified in our quotes.
  
  
• Do you have full time staff or do you use freelance staff?
  We have 14 full time staff and a pool of well trained freelance staff.
  
  
• Will your staff be in uniform?
  Yes, absolutely! They will also be clean shaven!
  
  
• When will you arrive to set up?
  Most of our events can be set up on the day. We always allow enough time to be set up and ready well before the event is scheduled to start.
  
  
• How long after the event will it take you to pack up?
  Generally it takes us about an hour to pack up.
  
  
• Are you able to customize a program to fit your group's particular needs?
  In most instances yes, provided we know before hand.
  
  
• Is the company willing to accept physically challenged attendees? Will you be able to successfully incorporate them into the activities?
  Yes, depending on how the participant is physically challenged we can recommend appropriate options.
  
  
• How long has the company been in business?
  We started in 1994 and became a registered Close Corporation in 1996 and a Pty (Ltd) in 2001.
  
  
• Ask for references -- and check them.
  Check our references on our website. If you need more let us know and we will give them to you.
  
  
• Ask for a breakdown of what is included and excluded in the quoted rate.
  All of our quotes give a detailed breakdown of what is included and excluded in the rate. Register for an "Instant Quote" and see for yourself.
  
  
• What are your booking procedures
  
  • To make any booking a particular date and option must be chosen
  • We will then require invoicing details including postal address and Vat number
  • An Invoice and a Booking Confirmation Form will be sent through
  • To secure the booking we need a signed Booking Confirmation Form and a 50% deposit. If in the interim we receive another enquiry for that particular date the client is given 24 hours to pay a 50% deposit to secure the booking or else we will release it.
  • We require full pre-payment at least two weeks prior to the event.